STUDENT SUPPORT
Examination help
Before, during, and after your assessment.
- Use a laptop or desktop. Chrome and Edge are recommended. Fullscreen must be supported and permitted. Some mobile devices do not support fullscreen.
- Stay connected. Responses are saved to the server. During a temporary interruption they are queued on your device. Do not clear browser data or change devices.
- The timer cannot be paused. The deadline is held on the server. Reloading the page or changing your clock will not add time.
- Security controls have limits. Fullscreen exits, tab changes and window focus changes can be recorded. A web browser cannot reliably detect every external app, another computer, or a phone.
- Need an attempt reset or assistance? Contact your institution’s assessment administrator. Your one-attempt rule also applies if you try to register again on another device.